Terms
Terms of use
Plain terms for using this website. By using it, you agree to them.
Last updated: October 27, 2026
Who we are
This website is run by My Mechanic / Off Road Werkz, 4505 Telephone Rd Ste C, Ventura, CA 93003. California Bureau of Automotive Repair registration BAR #AC252793; EPA ID #CAL000369166. Phone (805) 642-8400, email offroadwerkz@yahoo.com.
Information on this site
We work to keep everything here accurate and current, but it’s general information about our shop and about vehicles. It isn’t a quote, a diagnosis or a guarantee about your vehicle. Services, hours and details can change; call us to confirm.
The Noise or Light? helper
The helper explains what dashboard lights and common symptoms often relate to. It’s general guidance only, not a diagnosis of your vehicle, and it can’t see your car. Your owner’s manual explains the lights for your specific vehicle. If your vehicle seems unsafe to drive, pull over safely and call for help or a tow. Only an inspection can tell what’s actually wrong.
Booking requests
- A booking request sent through this site is a request, not a confirmed appointment. We’ll call you back within 24 hours to confirm a time. We’re open Monday to Friday, 8 AM to 5 PM, closed Saturday, Sunday and major U.S. holidays.
- Please give accurate contact and vehicle details so we can reach you and prepare.
- Using the key drop box? Put your key in an envelope with your name on it. We’ll contact you before starting any work.
Estimates, authorization and payment
As California law requires, we give you a written estimate and get your authorization before doing any repair work, and we’ll ask for your OK again before going over the authorized amount. Apart from our $180 diagnostic fee, which is applied toward the repair if you have us fix it, this website doesn’t list prices, and it doesn’t take payments; the price of any work is the amount on your authorized estimate and final invoice.
Warranty
Repairs come with a 12-month / 12,000-mile warranty. Coverage and conditions are explained at the shop; ask us for the full terms. Nothing on this website changes the warranty terms we give you for your repair.
4x4 training classes
Class dates, format and any fees are confirmed directly with you before you sign up. Off-road driving carries real risks; participants are responsible for driving within their abilities and following the instructor’s directions.
Reviews and outside links
Reviews we show or link to come from customers on SureCritic, Google, Yelp and Facebook. Those sites, and any other site we link to, are run by other companies with their own terms and privacy policies, and we aren’t responsible for their content.
Content and trademarks
The text, design and logos on this site belong to My Mechanic / Off Road Werkz. Some photos are licensed stock images. Please don’t copy or reuse our content without permission.
Jeep® is a registered trademark of FCA US LLC. ASE is a trademark of the National Institute for Automotive Service Excellence. Other vehicle makes are named only to describe the vehicles we work on; My Mechanic / Off Road Werkz isn’t affiliated with or endorsed by any vehicle manufacturer.
Limits of liability
This website is provided “as is.” To the extent the law allows, we aren’t liable for losses that come from using the website or relying on its general information, as opposed to work we actually perform on your vehicle, which is covered by your estimate, invoice and warranty. Nothing here limits rights you have under California law.
Privacy
How we handle what you send us is explained in our privacy policy.
Changes and governing law
We may update these terms and will post the new version here with a new date. These terms are governed by the laws of the State of California.