FAQ
Straight answers to common questions
Don’t see yours? Call (805) 642-8400.
What do you work on?
Japanese and American cars and trucks, plus Jeeps and 4x4s. Driving something else? Call and ask.
Are My Mechanic and Off Road Werkz the same shop?
Yes. One shop, two names: My Mechanic for everyday repair and maintenance, and Off Road Werkz for Jeeps and 4x4s: lift kits, gears and lockers, custom welding, parts and training classes.
How do I book?
Call (805) 642-8400 or send a booking request online with your year, make, model and what’s going on. We’ll call you back within 24 hours to confirm a time.
What are your hours?
Monday to Friday, 8 AM to 5 PM. We’re closed Saturday, Sunday and major U.S. holidays.
Do you offer a warranty on repairs?
Yes: 12 months or 12,000 miles. Ask us for the full terms when you drop off.
Can I use the key drop box?
Yes. Put your key in an envelope with your name on it and drop it in the box. We’ll call you once we’ve had a look.
How much will my repair cost?
It depends on what we find. In California, a shop has to give you a written estimate and get your OK before doing the work, so you’ll know the cost first. A diagnosis is $180, and it’s applied toward the repair if you have us fix it.
How long have you been in business?
38 years. Brett Miller, the owner, is an ASE Master Auto Technician.
Can I wait while you work on it?
Yes. We have a small lobby with a few chairs. We don’t offer a shuttle or loaner cars, so plan a ride if you’re leaving your vehicle.
Do you offer financing?
No, we don’t offer financing. You’ll get a written estimate before any work, so you know the cost up front.
My check engine light is on. Can I drive it?
Steady usually means book a check soon; flashing usually means reduce speed and have it checked right away. Use the Noise or Light? helper or call us.
Do you do lift kits, gears and custom welding?
Yes. Off Road Werkz handles suspension and lift kits, gears and lockers, death wobble, custom welding and 4×4 parts and accessories, and runs 4×4 training classes.
Where are you?
4505 Telephone Rd Ste C, Ventura, CA 93003, near Market St and Transport St.